Full payment is required to secure a reservation for all long weekends and peak season holiday periods.
These include Easter, Summer holidays, Peppy Parkival, all long weekends, April and September School holidays.
Deposits of 50% are required in LOW AND OFF season.
A 3-night minimum stay is required for all campsites and studios over Peak weekends. (Friday-Monday) Over Easter a 4-night minimum is required. (Thursday-Monday).
During the Summer holiday from mid-December to mid-January there is a 4-night minimum stay. Requests for shorter periods may be accommodated if there is a small gap between other reservations.
PAYMENTS FOR ACCOMODATION/SITES IN PEAK SEASON/PEAK WEEKENDS. This can be done by the following ways.
Reception staff can securely charge your credit card token in our RMS booking system, you can pay via credit card over the phone or by following the links on the client portal. You may also choose to pay with cash.
If you pay by Mastercard or Visa credit or debit card, there will be a surcharge of the total transaction.
We reserve the right to vary the surcharge in accordance with the merchant fees, RMS fees and bank charges at any time without prior notice.
Check In/Out POWERED AND UNPOWERED SITES
Check in is at 1pm and checkout time is 10am, if you require a different time please contact the office and we will do our best to accommodate this. Early check ins are only offered in OFF peak season, thanks.
- Early check ins before 1pm in off peak season will incur a $20 early fee (and only if sites are ready for check in, we have a lot of grass that the gardeners care for)
- Late check outs after 10am will incur a $20 late fee
Check In/Out STUDIOS
Check in is 2pm and check out time is 10am, if you require a different time please contact the office and we will do our best to accommodate this. A small fee may be charged if you require early arrival or late departure.
Pets
There is abundant wildlife, so we have chosen to keep domestic pets out of Peppermint Grove Beach Holiday Park.